Refund policy

At Maison Ameni, we take pride in the quality of our apparel. If you are not completely satisfied with your purchase, we are here to help.

Returns
• You have 14 days from the date of delivery to request a return.
• To be eligible, items must be unworn, unwashed, and in the same condition that you received them with all original tags attached.
• Because many of our items are custom-pressed or made-to-order, we cannot accept returns on items that show signs of wear or perfume/detergent scents.

Refunds
• Once we receive and inspect your item, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed back to your original payment method within 7-14 business days.

Exchanges
• We only replace items if they are defective or damaged upon arrival. If you need to exchange an item for the same product in a different size, please contact us at maisonamenibrand@gmail.com

Shipping
• Customers are responsible for paying their own shipping costs for returning items. Shipping costs are non-refundable.

Non-Returnable Items:
• Sale items or "Flash Drop" items.
• Gift cards.